Our Mission Statement:
We strive to enable service users to preserve their independence and dignity. Through our dedication, integrity and compassion, we promise to improve & develop the services we offer, the solutions we deliver and the support we give to our staff and all others within the “Your Care” Family.

Our Vision:
We aim to be a company that cares and values its staff in a way that people will enjoy coming to work to be part of our ‘Work-family’, Our staff will be Valued, appreciated, cared for, Trained, Supported, listened too, Rewarded, paid well, and because of this and our working ethic, they deliver an outstanding service to our service users.

Our Values:
Promote Dignity & Respect at all times
Value each individual & listen
To act with complete integrity and honesty at all times
Always strive to make a difference however small it may be
We work in our service users homes they do not live in our workplace
To be Safe, Effective, Caring, Responsive & Well Lead

What makes Your Care and Support different to all the other providers in the market?

‘Empathy & Experience’

Our Founders Giovanna and Adam have experienced first-hand how care can affect not just the individual but the entire family. They had experienced bad care, they had worked for companies that had failing care and they felt they wanted to ‘bring the heart back into care’. They wanted to create a company that values their carers and customers. Your Care and Support does just that.

Your care and Support deliver outstanding care services throughout, Suffolk, Norfolk, Essex and Northamptonshire. We are a strategic partner in some areas and this is down to our dedication and professionalism of our staff and in delivering what we promise to do, ”Bring the Heart back into Care’’

The Joy we feel when we brought a lady home, who was unable to leave hospital for quite a while, the husband who was able to enjoy an evening out after many years, because he knew his wife was safely supported within their family home or the young man who was housebound due to anxieties around going out in public, who with the help of one of our carers built a very active social life. These and many other stories are what makes us feel lucky to be in the Care industry and making a real difference to peoples lives.

As an upside to the commitment of care we offer, we have grown exponentially and local authorities have recognised the effort and duty of care we offer both to our customers and staff and approached us to deliver our care services to their customers.

We can make a difference to your family, next of kin, loved ones or yourself.

If you want to discover more about Your Care and Support and how we can affect your life feel free to contact us.