Remove Google My Business Reviews

Report a policy violation

Google My Business gives you an option to report reviews. It has four violation types given below:

1. Hateful, violent, or inappropriate content
2. Advertisement or spam
3. Off-topic
4. Conflict of interest

So, develop a habit of reading Google My Business reviews carefully. Check whether your negative Google My Business reviews fall under any of the above-mentioned violation types, and report it under the one which suits the best.

Furthermore, you can have many people flag the review. Yes, numbers do matter. The probability of deleting a bad Google review increases, when a review is reported by numerous people.

Report the negative Google My Business review to Google small business support

What if reporting does not remove bad Google review? Well, there is something else that you can do. That is, you can report a bad Google review to Google small business support. Here are the steps you need to follow.

1. Sign in to your Google My Business account
2. Go to the review section
3. Select support by clicking home menu
4. Opt the method of contact
5. Add the screenshot of the negative Google my business review.

Note: It will take two to three days to hear back from the team. So, be patient until a couple of days.

Leverage Twitter
You can also tweet the small business team. This team is active on Twitter and usually takes one or two days to make a contact with you. The small business support team is knowledgeable and can help you to get rid of bad Google reviews quickly. Make sure when you send a tweet from your company account. Sending from your personal account may not gain their attention.

Take the help of Google Community

There is no simple answer to the question – how to delete a review on Google? You might come across many questions in the whole process. Well, in that case, you can take the help of Google community. Here is how you can do it.

Login to your Google My Business and go to Spam and Policy section. Here you can search for the previous questions of the problems faced by you, or you can ask a new question. For instance, “I own a small business and I have received 20 plus negative Google review over a night. So, how to remove bad reviews from Google?”

Never underestimate the Google community. It has some wonderful online reputation management experts and can report your issues, as well as help in resolving the issue.

Justify your claim

As a business owner, you might feel every other negative review as a fake review. However, when you finally get in touch with an associate from the small business support team, you should be able to make a case and prove your point. Here are some basic questions you need to find an answer to.

1. Why a Google My Business review is fake?
   2. How it violates Google policies?
   3. Why remove a Google negative review?
   4. Do you have content in the form of images, links, or other details that back up or justify your claim?

Once you do all this, you will be informed about the decision taken by the support associate. That is they will inform whether they will escalate the reviews to a specialist or not. So it makes sense to go after only fake reviews. What if your listing is flooded with several negative reviews and you do not feel that the above-mentioned steps cannot help? Well, in that case, we, at ReviewSolved, can remove google negative reviews from your listing permanently and provide you a fresh start you are looking for.