Conway House, Cranfield Technology Park, Cranfield, Milton Keynes, MK43 0FQ, United Kingdom
About Brilliant Customer Service
Established January 2005
Brilliant Customer Service training provides customer services, sales and communication skills training and coaching in the UK and around the World. Our training, coaching and consulting solutions can help you to improve the quality and productivity of your customer service and support staff and internal departments.
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How Do I Shorten Customer Support Skills?
08/11/2016 Here are ten top tips to help you shorten customer support calls without upsetting customers. Reduce ‘chasing’ or repeat calls by making ALL information given to customers under promises in a big way, i.e. If it takes a day, say three or four day... Read More »
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